Entry to the Grounds of Sobeys Stadium requires a valid ticket, or authorized credential distributed by or on behalf of the 2022 National Bank Open presented by Rogers, which must be retained at all times and implies acceptance of the following conditions which have been established for the safety and enjoyment of all our visitors and may be amended from time to time:


The 2022 National Bank Open and Tennis Canada reserve the right to limit items which may be brought into the Grounds of Sobeys Stadium. To access the Grounds, you must pass through security screening, involving metal detection and visual inspections, which are designed to prevent prohibited items from entering Sobeys Stadium.

Here are a few tips to help the security screening process go more quickly:

  • Co-operate with staff at all times and follow their directions.
  • Be prepared to empty your pockets and remove metallic items from your persons.
  • Be prepared to have your bag inspected.
  • You will be asked to pass through a magnetometer (walk though metal detector). Let the security staff know if, for medical reasons you are not comfortable doing this.

Prohibited Items

The following items are not permitted inside the Grounds and are subject to confiscation:

  • Bottles or Cans (Glass or Metal)
  • Non-Clear Plastic Bottles
  • Glass Containers
  • Alcohol
  • Aerosol Sunscreen Cans
  • Weapons
  • Bicycles
  • Rollerblades
  • Skateboards
  • Scooters
  • Animals (unless a service animal)
  • Noisemaking Devices
  • Laser Pointers
  • Selfie Sticks
  • Flag Poles
  • Tennis Racquets
  • Drones
  • Monopods
  • Tripods
  • Self-balancing devices
  • Video Cameras or other Recording Devices
  • Unauthorized Advertising or Promotional Material
  • Any other objects deemed unsatisfactory by the management of National Bank Open presented by National Bank are strictly prohibited on the grounds.

Allowed Items:

  • Clear Plastic Bottles
  • Food and water (as long as it abides by the above prohibited items list)
  • Small Personal Coolers
  • Laptops, tablets and other handheld electronic devices are allowed on site, however their use within the confines (spectator area) of the tournament match courts is prohibited.
  • Cameras are allowed on site as long as the following two rules are followed:
  • No flash photography is allowed while play is in session.
  • The usage of the camera does not interfere with any other guest’s enjoyment of the tennis.

Tennis Etiquette

There are some simple rules that apply to all spectators that differentiate Tennis from other sporting events.

  • If seated at any court, please remain in your seat until the end of play and only leave your seat during a player changeover.
  • Please refrain from making noise during play. If prompted, please co-operate with any staff and follow their directions.
  • Please silence or turn off your cell phone when watching matches at any court or practice session our of courtesy for players, officials, and other visitors.

Restricted Actions

The following actions are restricted on the Grounds and are subject to ejection:

  • Unauthorized broadcasting, recording or transmitting any event taking place within a venue through the use of personal or professional devices such as smartphones, tablets, and video cameras.
  • Ambush marketing of any kind including unauthorized commercial or promotional activities; attempting to distribute leaflets, pamphlets, non-approved publications, wearable items or premium giveaways; attempting to create an unauthorized brand affinity or presence; and unauthorized selling or possessing items with intent to sell.
  • Smoking (including cigarettes, e-cigarettes, hookahs, and chewing tobacco)
  • Disruptive or dangerous behavior that disturbs spectators, including public drunkenness, fighting, gambling, spitting and threatening behavior exhibited toward any games spectators, workforce or participants.
  • Use of unauthorized radio frequency devices that have not been previously registered and coordinated for use at that venue with Industry Canada.
  • Fans who are ejected will have their tickets or accreditation revoked and will not be compensated in any way.

The 2022 National Bank Open and Tennis Canada reserve the right for its authorized employees, agents, contractors, and police officers to remove from the grounds any person who contravenes the above “Conditions of Entry to the Grounds” and any person whose presence and/or behavior in the grounds could reasonably be construed as dangerous, a nuisance, or annoyance to any other person in the grounds.